Help center

How can we help?

Pick a topic. Live agents are one click away if a guide doesn't solve it.

Getting started

  • Sign up and finish onboarding in 5 minutes

    Walk through the 8-step onboarding and what each step does.

  • Set your publishing cadence

    Choose daily, weekly, or burst — and why each one fits a different workflow.

  • Connect your first CMS

    WordPress, Shopify, Webflow, Ghost — pick yours and follow the integration guide.

  • Run your first AI audit

    Drop a URL, get a 22-point on-page audit with fix-list output.

Publishing

  • How AI drafts an article end-to-end

    Keyword research → outline → first draft → on-page checks → publish — all on a single ticket.

  • Reviewing drafts before publish

    Set a queue, take action in seconds, ship to your CMS with one click.

  • Brand voice tuning from samples

    Paste a few of your existing posts; Auto SEO learns your style.

  • Refreshing old articles

    The decay-detection engine flags posts that have stopped ranking and rewrites the weak parts.

Integrations

  • WordPress integration setup

    Plugin + Application Password = ready in ~8 minutes.

  • Shopify private app + scopes

    Create a custom app, scope it to products/content/metafields, and reveal the token once.

  • Webflow CMS mapping

    Map your collection fields to Auto SEO output. Drafts vs live publish.

  • Custom webhook integration

    Receive HMAC-signed payloads at your endpoint to publish anywhere.

Billing & accounts

  • Pricing tiers explained

    Pro, Agency, Enterprise — what each gets and where the volume discounts kick in.

  • Cancel anytime + 30-day money back

    How to cancel, when refunds apply, and how the dunning sequence works.

  • Affiliate program & referrals

    Earn 30% recurring through the affiliate program, plus invite credits.

  • Switching from Outrank / SEMrush / Ahrefs

    Step-by-step migration: import keywords, mirror cadence, cancel the old tool.

Troubleshooting

  • Why isn't my article publishing?

    Common reasons: expired access token, rate-limited CMS, content-policy block.

  • Why is my SEO score stuck?

    What to do when on-page fixes don't move the needle (hint: it's usually internal links).

  • Webhook signature failures

    Sign the RAW body, not the parsed JSON — and how to debug from the dashboard.

  • Bounced welcome emails

    Delivery troubleshooting tips when your trial email lands in spam.

Still stuck?

Real humans, 24-hour response on the trial, <4h on paid plans.

Email support@autoseo.it.com